Effective Date: 1/5/2025

1. About These Terms

These Terms and Conditions ("Terms") govern your use of the AI Agency Institute ("AAI", "we", "us", "our") services, including the 6 Figure AI Agency Program and related educational materials. By enrolling in our programs or using our services, you agree to be bound by these Terms.

Company Details:

Business Name: AI Agency Institute Pty Ltd

ABN: 97 669 051 745

Address: PO Box 288 Essendon North Vic 3041

Email: [email protected]

2. Services Provided

AAI provides educational and training services related to establishing and operating AI consulting agencies, including but not limited to:

Online courses and training materials, Group coaching sessions, Live clinics and workshops, Community access and networking events, Email support services

3. Enrolment and Payment

3.1 Enrolment

Enrolment is confirmed upon payment of the program feeYou must be 18 years or older to enrolYou must provide accurate and complete information during registration

3.2 Payment Terms

Full payment is required unless payment plan arrangements have been madeAll prices are in Australian Dollars (AUD) and include GST where applicablePayment can be made via credit card, bank transfer, or other approved methodsPayment plans, where offered, must be honoured according to the agreed schedule

3.3 Refunds

Refunds are available within 14 days of purchase if less than 20% of the course content has been accessedNo refunds are available after 14 days or if more than 20% of content has been accessedRefund requests must be submitted in writing to [email protected] may take 7-14 business days

4. Access and Usage

4.1 License to Use

You receive a non-exclusive, non-transferable license to access and use the educational materialsAccess is for your personal use only and cannot be shared, distributed, or resoldLifetime access applies to the core course materials; live sessions and coaching have specified durations

4.2 Account Security

You are responsible for maintaining the confidentiality of your login credentialsYou must notify us immediately of any unauthorized use of your accountAAI is not liable for losses resulting from unauthorised account access

5. Intellectual Property

5.1 Our Content

All course materials, videos, documents, and other content are owned by AAI or our licensorsYou may not copy, distribute, modify, or create derivative works from our contentYou may not record, screenshot, or otherwise capture live sessions without express permission

5.2 Your Content

You retain ownership of any content you create or submitBy sharing content in our community or sessions, you grant AAI a license to use it for educational purposes

6. Community Guidelines and Conduct

6.1 Acceptable Use

Treat all members and AAI team with respect and professionalismNo harassment, discrimination, or inappropriate behaviorNo spam, self-promotion, or off-topic content in community spacesNo sharing of copyrighted materials without permission

6.2 Consequences

Violation of community guidelines may result in warning, suspension, or permanent removalNo refunds will be provided for removal due to misconduct

7. Disclaimers and Limitations

7.1 Educational Purpose

Our programs are for educational purposes onlyContent is based on general principles and may not suit every situationYou should seek independent professional advice for your specific circumstances

7.2 No Guarantees

We do not guarantee specific business outcomes, income levels, or client acquisitionSuccess depends on various factors including your effort, market conditions, and business acumenTestimonials and case studies represent individual experiences and may not be typical

7.3 Business and Legal Compliance

You are responsible for complying with all applicable laws and regulationsWe do not provide legal, tax, or business registration adviceYou must obtain necessary licenses, permits, and insurance for your business

7.4 Technology Disclaimer

AI technology is rapidly evolving; information may become outdatedWe are not responsible for changes in AI platforms, tools, or regulationsTechnical issues may occasionally affect access to materials or sessions

8. Limitation of Liability

To the maximum extent permitted by Australian law:

AAI's total liability is limited to the amount you paid for the programWe are not liable for indirect, consequential, or special damagesWe are not liable for loss of profits, data, or business opportunitiesNothing in these Terms excludes rights under Australian Consumer Law that cannot be excluded

9. Privacy and Data Protection

9.1 Information Collection

We collect personal information necessary to provide our servicesInformation may include name, email, payment details, and usage dataWe comply with the Australian Privacy Principles under the Privacy Act 1988

9.2 Information Use

Personal information is used to deliver services, process payments, and communicate with youWe may use information for marketing purposes (you can opt-out at any time)We do not sell personal information to third parties

9.3 Data Security

We implement reasonable security measures to protect your informationNo system is 100% secure; you use our services at your own risk

10. Termination

10.1 By You

You may cancel your enrollment subject to our refund policyCancellation does not relieve you of payment obligations already incurred

10.2 By Us

We may terminate your access for breach of these TermsWe may discontinue services with reasonable noticeUpon termination, your right to access materials ceases immediately

11. Australian Consumer Law

11.1 Consumer Guarantees

Our services come with guarantees that cannot be excluded under Australian Consumer LawIf services fail to meet consumer guarantees, you may be entitled to remedy

11.2 Competition and Consumer Act

We comply with the Competition and Consumer Act 2010We do not engage in misleading or deceptive conduct

12. Dispute Resolution

12.1 Internal Resolution

Contact us first to resolve any disputes: [email protected] will make reasonable efforts to resolve complaints within 30 days

12.2 External Resolution

Unresolved disputes may be referred to relevant consumer protection agenciesYou may also seek resolution through Australian courts

13. General Provisions

13.1 Governing Law

These Terms are governed by the laws of New South Wales, AustraliaAustralian courts have exclusive jurisdiction over disputes

13.2 Modifications

We may update these Terms with reasonable noticeContinued use constitutes acceptance of modified Terms

13.3 Severability

If any provision is invalid, the remainder of these Terms remain in effect

13.4 Assignment

You cannot assign your rights under these TermsWe may assign our rights with reasonable notice

13.5 Entire Agreement

These Terms constitute the entire agreement between partiesThey supersede all previous agreements and representations

14. Contact Information

For questions about these Terms or our services:

AI Agency Institute Pty Ltd

Email: [email protected]

Address: PO Box 288 Essendon North Vic 3041

Website: https://aiagencyinstitute.com

Last Updated: 1/5/2025